Who Will Be There When You Need Warranty and Service?

As a pool or spa owner you should expect those in the pool and spa industry as manufacturers, builders, retailers and even internet equipment providers to know and appreciate you love your backyard paradise and that you take after-the-sale warranty, service and support very personal. When you purchase a new pool, piece of equipment or need follow up support it is important to know they have the tools at the ready to support you.

One of the best ways of doing that is to make sure they are partnered with a reputable, professional company operating in the market as and experts in pool and spa service industry. Do so helps ensure your warranties are protected, you have minimal down time when an issue arises and protects you and your family in knowing your equipment is installed properly and operating safely.

Here are some things to consider and do to ensure you get the best after-the-sale warranty and service support:

• What company will be supporting you after the installation of your new equipment and completion of your pool or, who will install and service your new internet purchased products? What is their licensing?

• How long have they been in business and are they fully trained and experts on the equipment or pool.

• Does the company provide warranty support through the manufacturer? You can call the manufacturer to find this out or by going to their website.

• Pentair Dealer Locator

• Zodiac Pool Systems Support

• Hayward Find A Pool Professional

• Do they carry most common parts and have the ability to repair your issue in a timely manner?

• Take the time to call the service company and ask them to add your name and contact information to their service data base to ensure you get faster support when you need it.

You love your backyard paradise and when you need service you want it to be timely, efficient and handled with the utmost of professionalism. Making sure your builder, retailer or internet equipment provider has a reputable, professional and expert service provider in their tool box for you will make the total experience as you should expect it to be.

Talk to your builders, retailers and even internet equipment providers and ensure you and they are prepared for your-after-the sale service and warranty support.

 

 

If you would like to learn more or need assistance you can contact us at service@dalesgas.com or visit us at www.dalesgas.com.